Contact & Support Page

Need help importing a QTI package into Canvas, managing your department license, or scheduling a school pilot? We are here to help!

Get in Touch Directly You can reach our support team anytime at:

Email: infothe4thquad.com

Support Hours

Monday – Friday: 8:00 AM – 5:00 PM (PT)

We typically reply to all teacher and administrator inquiries within 24 hours.

Common Support Topics

  • Canvas QTI Import Issues: Ensure you are importing the package as a “Canvas Course Export Package” under your course Settings > Import Course Content.
  • License Activation: If your Google Apps Script run permissions or account pass needs resetting, please include the email address associated with your purchase.